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I can't Connect to my VPS

Updated

After clicking 'Connect' in the AppOnFly portal, if you encounter a message like this for more than one minute:

Follow these steps:

Make sure your VPS is Running

  1. Log in to your AppOnFly portal.
  2. Check if your VPS is "Running".
  3. If it is not running, turn it on with the Power-on button and wait until it is "Running".
  4. Click the Connect button and wait for the connection. It may take up to 60 seconds to connect.

If this did not help, try to restart the VPS:

Restart your VPS

  1. Log in to your AppOnFly portal.
  2. Turn your VPS off with the Power-on button and wait until it is "Stopped".
  3. Turn your VPS on with the Power-on button and wait until it is "Running".
  4. Click the Connect button and wait for the connection. It may take up to 60 seconds to connect.

If this did not help either, you can Reset your VPS to factory defaults:

Reset VPS to Factory Defaults

The Factory Reset will wipe your current VPS, including all data and settings, while keeping your subscription plan intact. Once completed, a fresh VPS with default settings will be assigned, ensuring your ability to connect is promptly restored. Read here how to Reset your VPS to Factory Defaults.

 

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