If your Windows VPS is stuck in a "Creating" state (as shown in the image below), "Starting" or "Performing Factory Reset" for an extended period (longer than a few minutes), or if it shows any other prolonged pending status, this indicates a problem. Additionally, if your VM appears as "Failed/Unhealthy," it requires attention.
Please contact our support team for assistance. We will investigate the issue and take the necessary steps to resolve it, ensuring your VPS becomes accessible as soon as possible.